Accessibility and Inclusion

We are committed to ensuring that our facilities are accessible to everyone, providing an inclusive and welcoming environment for all members of our community. 

Structural Accessibility Features
  • Step-free access to each centre (ramp access where steps are present)
  • Sliding doors
  • Lift access to Level 1 at Box Hill
  • Ramp access to all pools at Box Hill
  • Access changerooms (MLAK at AQBH) 
  • Hoist access to all pools 
  • Ambulant bathrooms and parking
  • Way finding signage throughout centres (with braille)
  • Guide/therapy dog tethering stations (in all Group Fitness studios and gyms) 
  • Wide halls and floor areas to allow clear transit paths 
  • Crutch/Cane Holders on each Ramp
  • Baby change tables
Operational Accessibility Features
  • Communication Boards ( PDF 866.44KB) are available at all service areas throughout Aqualink to assist with clear communication between staff and visitors. (These visual aids can help support communication for people who are deaf or hard of hearing, non-English speakers, or anyone who prefers visual communication.)
  • Water wheelchairs available with weight capacity of 120kg
  • Guide and service dogs are welcome
  • Lap lane availability to show quieter times 
  • Accessible gym equipment eg: arm cycle and adjustable cable machines 
  • Dumbbells at an accessible height 
  • Allfit Program, concessional prices and carers/companion card holder discounts.
  • Our staff are always available to read information for you

If you have any further needs before your visit, feel free to give us a call as staff may be able to assist.

FAQS

Allfit Program

Aboriginal flagTSI flagWhitehorse City Council acknowledges the Wurundjeri Woi-wurrung people of the Kulin Nation as the Traditional Owners of the land. We pay our respects to their Elders past, present and emerging.