Accessibility and Inclusion

We are committed to ensuring that our facilities are accessible to everyone, providing an inclusive and welcoming environment for all members of our community. 

Structural Accessibility Features
  • Step-free access to each centre (ramp access where steps are present)
  • Sliding doors
  • Lift access to Level 1 at Box Hill
  • Ramp access to all pools at Box Hill
  • Access changerooms (MLAK at AQBH) 
  • Hoist access to all pools 
  • Ambulant bathrooms and parking
  • Way finding signage throughout centres (with braille)
  • Guide/therapy dog tethering stations (in all Group Fitness studios and gyms) 
  • Wide halls and floor areas to allow clear transit paths 
  • Crutch/Cane Holders on each Ramp
  • Baby change tables
Operational Accessibility Features
  • Water wheelchairs available with weight capacity of 120kg
  • Guide and service dogs are welcome
  • Lap lane availability to show quieter times 
  • Accessible gym equipment eg: arm cycle and adjustable cable machines 
  • Dumbbells at an accessible height 
  • Allfit Program, concessional prices and carers/companion card holder discounts.
  • Our staff are always available to read information for you

If you have any further needs before your visit, feel free to give us a call as staff may be able to assist.


Allfit Program

Aboriginal flagTSI flagWhitehorse City Council acknowledges the Wurundjeri Woi-wurrung people of the Kulin Nation as the Traditional Owners of the land. We pay our respects to their Elders past, present and emerging.