Coronavirus Update

Message from Aqualink - Update 25 May

Yesterday (Sunday 24 May) the Victorian Government announced further easing of Covid-19 restrictions to take effect over coming weeks.

The great news for our wonderfully patient Aqualink members and patrons is a clearer indication of when we can welcome you back and what can be offered in a safe, responsible and practical manner.

In relation to swimming pools a carefully controlled return to lap swimming is now available at Aqualink from Monday 1 June.  Visit the Aqualink Re-opening page for more details.

We look forward to seeing you soon.  Stay safe and stay tuned.

The Team at Aqualink

 

Temporary Closure of facilities

As per the Federal Government directive, to reduce the spread of COVID-19 the Whitehorse aquatic and leisure centres Aqualink Box Hill and Aqualink Nunawading were temporarily closed until further notice as of 23 March.
 
Please note there are no confirmed cases of the virus at these centres.
 
We understand how important our facilities are to you as a customer and recognise this is a difficult process.

What happens with my membership or visit pass?

Members
All direct debit memberships will be paused for the duration of the closure. You will not be charged for the period of time we are closed.

Fixed term memberships will be paused for the duration of the closure. This expiry date will be extended based on the closure timeframe.

Visit pass holders
Visit pass expiry dates will be extended based on the closure timeframe.

Suspensions
Aqualink members will not be charged for the period we are closed. Memberships will be automatically suspended for the duration of the closure.

Learn to swim classes
Swimming classes will be suspended while our two Aqualink facilities are closed.

Please understand we will have a high volume of calls to the centres so for more information about how the closure will impact your membership or use of facilities, in the first instance please contact us at;
 
Aqualink Box Hill: enquiryboxhill@aqualink.com.au
 
Aqualink Nunawading: enquirynunawading@aqualink.com.au

We will continue to update you via the Aqualink website and Facebook page.
 
We thank you for your understanding during this temporary closure and encourage our community to keep up to date on the COVID-19 situation by visiting the Department of Health and Human Services website or calling their hotline on 1800 675 398.

Please take care of yourselves and others and we look forward to reopening our centres as soon as we can.

 

Warm regards,

The Team at Aqualink

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